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    • Integrating Lived Experience
      • Client Stories
      • Positively Speaking Podcast
      • Peer Support
      • Untold Stories of Stigma
  • Our Services
    • Inpatient Care
    • Outpatient Care (Day Health)
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      • Community Care Clinic
      • Harm Reduction
      • Community Connections
    • How Can We Do Better?
  • Become a Client
  • Our Insights
    • HIV/AIDS in Canada
    • Research
    • Education
    • Advocacy
  • Support Us
    • Events
      • Voices for World AIDS Day
      • Art With Heart
      • June’s HIV+ Eatery
    • Donate Now
      • Hold Your Own Fundraiser
      • Donate your Car
    • Donors and Sponsors
      • Opportunities for Corporate Involvement
    • Estate Planning and Legacy Giving
  • About Us
    • Board Of Directors
    • Leadership
    • Accountability
      • Annual Reports
      • Privacy & Access to Information
      • Financial Statements (PDF)
      • Accessibility
      • Anti-racism
    • Our Origins
  • Visit Us
    • Preparing to Visit
    • Directions with Map
    • Building / Awards
  • Join Our Team
    • Job Opportunities
    • Student Placements
    • Becoming a Peer
    • Volunteering
  • News
    • Media Coverage
    • Announcements and Commentary
    • The Casey Awards
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  • How Can We Do Better – Thank You

How Can We Do Better

Whether you are a client, family member of a client, donor or visitor, we’re interested in improving your experience with Casey House.

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Additional Resources

  • Read our client relations policy here

Clients’ Declaration

Our clients’ declaration outlines expectations for care in seven dimensions: life, voice, teamwork, quality, communication, respect and harm reduction.

Read the declaration

Purpose, Values & Philosophy of Care

Every staff member, peer and volunteer acts and delivers care to clients in accordance with our purpose, values and philosophy of care

Learn more

Our Approach

Engaging compassion to deliver our holistic approach to health care, built on a history of activism, trust and respect

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Privacy and Access to Information

Learn about freedom of information and the protection of privacy at Casey House

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Casey

Casey House

119 Isabella St. Toronto, ON
M4Y 1P2
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  • Tel: 416.962.7600
  • General Inquiries: info@caseyhouse.ca

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Casey House acknowledges that the land we are built upon is ancestral and unceded territory of the Indigenous People of Turtle Island.

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